How to contact our staff
In this page there is an information request form through which it is possible to contact our staff for the indicated reasons. In order to obtain a reply it is necessary to write in Italian or in English, possible different languages are not accepted and could not be considered for the impossibility to understand the request and reply properly.
Regulations of the service
Before contacting our staff please carefully read the following instruction. Every communication which is not in compliance with such regulation will not be considered by our staff. Other kind of requests or communications can be released through the website sections Customer service
and Quality Control
1. What is possible to ask
• Information on tourist destinations
• Informatin on tourist itineraries
• Information on webcams
• Communication of errors
• Information on copyright infringement
• Request of link exchange
• Request of information on the partners
• Affiliation request
• Request of information on privacy
2. Exceptions and detailed information
The requests such as 'Request of information on the partners' can be asked by the users who, for lawful reasons (contractual infringement on sale/booking or similar services), need information, contacts and detailed information on our partners. The communication such as 'Information on copyright infringement' shall be accompanied by proves supporting the narration of the event, otherwise they will not be considered.
3. Use of Italian and English
All the requests and communications received in languages different from Italian and English will be translated with online translators. Whenever it is possible to understand the request, possible replies will be sent in English and/or translated again with online translators. Whenever it is not possible to understand the automatic translation, your request will not be considered due the impossibility to translate it.