Information about the website
Globe Holidays is a website G'Studio Solutions. The aim of the project is to become a worldwide tourist guide both for its contents volume and for the quality of the service rendered.
Created in 2003 for the Liguria region and published for the first time in 2004, Globe Holidays was born originally as a website of regional tourist promotion. It grows soon at national level for Italy in 2006 and worldwide in 2008. Among the last evolutions, the translation in 6 different languages in 2009 and the promotion of tourist products in 2010. The website is making progresses, thanks to the constant investment of resources and good work. Globe Holidays' team thanks the more of 20000 visitors per day, who from more than 200 nations, visit daily the website and wish everyone a good web surfing.
The best tourist products for the website users
The policy on the protection of website users adopted by Globe Holidays is not to sell directly the hotel bookings, flight tickets, cruises and tourist products in general. This service is indeed provided by partner companies, sector leaders and selected by our Quality Control basing on the price, reliability, assistance and coverage of the territory. In short, the aim is to guarantee the best selection of online tourist products to the users at the lowest price and above all offering the best Customer service. Globe Holidays independency from the direct sale is the best guarantee for the final user. Guarantee to find not only the best price, but above all the best relation quality/price. We do not aim at maximizing the profit, we aim at offering the best, in complete safety and without additional fees.
An efficient clients assistance
The assistance and all the after-sale services are taken care directly and only by our partners, without any brokerage relation arising from Globe Holidays. Thanks to the messages coming from the users to the Quality Control, this independency allows us to monitor constantly the effective quality of the service rendered, remaining also free to evaluate periodically the partners updating, whenever the conditions for Globe Holidays' users can be improved. We believe this is the best guarantee of safety and quality for the user. In order to receive assistance on the tourist products promoted on Globe Holidays website go to page Customer service and select the product you wish to be assisted for. Globe Holidays guarantees also that the assistance service offered by the partners for each product is provided in all the languages treated in the website.
Globe Holidays is not a travel agent
Globe Holidays is not a travel agent and does not deal directly the sale of tourist products and services offered in the different sections of the website. The sale and assistance services are given directly from the partners at the moment you purchase them. Globe Holidays guarantees that the partners sponsored for the sale of tourist products and services are allowed to operate in the states/nations treated in the website and that such partners guarantee the safety and protection of the personal information according to the provisions on the Privacy Statement matter and in force in the interested market.
Transparency is our main purpose
Globe Holidays protects its users with a special service indicating unsolved cases or inefficiencies of clients assistance to the Quality Control team. This information allows our team to be informed on your problem and help you in solving it through an informal mediation with the partner, whenever possible. Any website content is used in good faith offering the users a quality service, without bad purposes and without the intention to infringe the regulations in force. Whenever you notice any kind of violation concerning the website and its contents, we invite you to inform us through our channels listed under the section Contact Us.
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